Enclosure troubleshooting 25
CAUTION: If you are using a Virtual Connect environment, some of these procedures might
cause the loss of Virtual Connect credentials and the loss of communication between the Onboard
Administrator and the Virtual Connect Interconnect module. Ensure the Virtual Connect
configuration is backed up before proceeding with any of the following procedures. Virtual
Connect configuration can be backed up by using Virtual Connect GUI or Virtual Connect
Support Utility.
To correct a configuration error:
1. Use the arrow buttons to navigate to Fix This, and press OK.
2. Review and complete the corrective action suggested by the Insight Display. Depending on the error
received, do one of the following:
o Remove the indicated interconnect module and install it into the correct bay (the Insight Display
indicates the correct bay).
o Remove the server blade to correct the mezzanine card installation (the Insight Display indicates the
correct bay). For information on installing the mezzanine card, see the server-specific user guide on
the Documentation CD.
Power errors
Power errors can occur because of insufficient power to bring up an enclosure. Power errors can occur on
server blades, storage blades, or interconnect modules.
To correct a power error:
1. Use the arrow buttons to navigate to Fix This, and press OK.
2. Review and complete the corrective action suggested by the Insight Display. In most cases, you must
either add power supplies to the enclosure or remove the indicated components.
Cooling errors
Cooling errors occur when too few fans are installed in the enclosure or when the existing fans are not
installed in an effective configuration. Cooling errors can occur on server blades, storage blades, or
interconnect modules.
To correct a cooling error:
1. Use the arrow buttons to navigate to Fix This, and press OK.
2. Review and complete the corrective action suggested by the Insight Display. In most cases, you must
either add fans to the enclosure, correct the fan configuration, or remove the indicated components.
Device errors
CAUTION: If you are using a Virtual Connect environment, some of these procedures might
cause the loss of Virtual Connect credentials and the loss of communication between the Onboard
Administrator and the Virtual Connect Interconnect module. Ensure the Virtual Connect
configuration is backed up before proceeding with any of the following procedures. Virtual
Connect configuration can be backed up by using Virtual Connect GUI or Virtual Connect
Support Utility.
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