Getting started  5 
Getting started 
How to use this guide 
This guide provides procedures and solutions for troubleshooting an HP BladeSystem c-Class enclosure, from 
using the Insight Display to more complex component-level troubleshooting. 
Always begin the troubleshooting process by using the Insight Display Health Summary screen to resolve all 
reported errors. If the procedures provided by the Insight Display do not correct the issue, then use the 
procedures in this guide to further troubleshoot the issue. 
If only a remote connection is available on the enclosure, then the Insight Display can be reached through the 
HP Onboard Administrator GUI. 
If the Insight Display screen is not reachable, then continue by observing the health status from the health 
sections in the Onboard Administrator SHOW ALL report. 
 
 
CAUTION:   To replace the midplane assembly, contact an HP authorized service provider.