Enclosure troubleshooting  43 
Step  Partner blade errors action and verification 
 
Verification 
If the partner blade health LED is green, then the connection is restored. The repair is 
complete. 
If the partner blade health LED is off, then continue to the next step. 
 
Step 5 
Action 
To troubleshoot the suspect Onboard Administrator, remove the suspect Onboard 
Administrator and install an operational Onboard Administrator or service spare part. 
 
 
Verification 
If the partner blade health LED is green, then the suspect Onboard Administrator failed. 
The repair is complete. 
If the partner blade health LED is off, then the suspect Onboard Administrator did not fail. 
Continue as directed: 
  If troubleshooting an HP BladeSystem c3000 Enclosure, then continue to step 7. 
  If troubleshooting an HP BladeSystem c7000 Enclosure, then continue with the next 
step. 
 
Step 6 
Action 
Troubleshoot the OA tray: 
1  Remove all Onboard Administrators. 
2  Remove the OA tray. 
3  Install an operational or service spare OA tray.   
4  Install all Onboard Administrators in their original OA bays. 
 
 
Verification 
If the partner blade health LED is green, then the OA tray failed. The repair is complete. 
If the partner blade health LED is off, then the original OA tray did not fail. Reinstall the 
original OA tray: 
1  Remove the OA tray. 
2  Install the original OA tray. 
3  Continue to the next step. 
 
Step 7 
Action 
Contact an HP authorized service provider to complete the midplane assembly 
replacement (on page 66). 
 
 
Onboard Administrator troubleshooting 
The Onboard Administrator manages the power, cooling, configuration, and status of the enclosure. 
For more information, see the Onboard Administrator documentation on the HP website 
(http://www.hp.com/support/oa). 
For specific component LED definitions and component identification, see "Component identification (on 
page 73)." 
 
Symptoms: Onboard Administrator errors 
  
Symptom  Initial step  Required steps 
The Onboard Administrator health LED is 
off, and only one Onboard Administrator 
is installed. 
—  Begin with step 1.