http://welcome.hp.com/country/us/en/wwcontact_us.html. You can also order the media by calling support.
For contact information, see the Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using Windows 8 operating system media completely erases hard drive contents and reformats
the hard drive. All files that you have created and any software that you have installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the operating
system, as well as drivers, software, and utilities.
To initiate recovery using Windows 8 operating system media:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then follow the instructions provided with the Windows 8 operating system
media to install the operating system.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
After the repair is completed and the Windows 8 desktop appears:
1. Remove the Windows 8 operating system media, and then insert the Driver Recovery media.
2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.
ENWW Backing up, restoring, and recovering in Windows 8 149
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