HP OfficeJet 5200 All-in-One series User Manual

Run the fax test
You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing.
Perform this test only after you have completed fax setup on the printer. The test does the following:
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Tests the fax hardware
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Veries that the correct type of phone cord is connected to the printer
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Checks that the phone cord is plugged into the correct port
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Checks for a dial tone
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Tests the status of your phone line connection
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Checks for an active phone line
To test fax setup via the printer control panel
1. Set up the printer for faxing according to your particular home or oice setup instructions.
2. Make sure the ink cartridges are installed and that full-size paper is loaded in the input tray before
starting the test.
3. On the Fax screen, touch Setup , touch Setup Wizard, and then follow the onscreen instructions.
The printer displays the status of the test on the display and prints a report.
4. Review the report.
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If the fax test failed, review the solutions below.
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If the fax test passed and you are still having problems faxing, verify that the fax settings listed in
the report are correct. You can also use HP's online troubleshooting wizard.
What to do if the fax test failed
If you ran a fax test and the test failed, review the report for basic information about the error. For more
detailed information, check the report to see which part of the test failed, and then review the appropriate
topic in this section for solutions to try.
The "Fax Hardware Test" failed
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Turn the printer o by pressing (Power button) located on the printer control panel and then unplug
the power cord from the back of the printer. After a few seconds, plug the power cord in again, and then
turn the power on. Run the test again. If the test fails again, continue reviewing the troubleshooting
information in this section.
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Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be
a problem.
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If you are running the test from the Fax Setup Wizard (Windows) or HP Utility (OS X and macOS), make
sure the printer is not busy completing another task, such as receiving a fax or making a copy. Check the
display for a message indicating that the printer is busy. If it is busy, wait until it is nished and in the
idle state before running the test.
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Make sure you use the phone cord that came with the printer. If you do not use the supplied phone cord
to connect from the telephone wall jack to the printer, you might not be able to send or receive faxes.
After you plug in the phone cord that came with the printer, run the fax test again.
ENWW Fax issues 111

HP OfficeJet 5200 All-in-One series Specifications

General

Brand	HP
Model	OfficeJet 5200 All-in-One series
Category	All in One Printer
Language	English