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4. Make sure the certificate file contains the private key.
5. Make sure the certificate is not revoked.
6. Make sure the certificate is valid.
7. Configure the correct system time for the device.
8. If the problem persists, contact Hewlett Packard Enterprise Support.
Failed to export certificates
Symptom
Certificates cannot be exported.
Analysis
• The PKI domain does not have local certificates when you export all certificates in PKCS12
format.
• The specified export path does not exist.
• The specified export path is illegal.
• The public key of the local certificate to be exported does not match the public key in the key
pair of the PKI domain.
• The storage space of the device is full.
Solution
1. If the PKI domain does not have local certificates, obtain or request local certificates first.
2. Use mkdir to create the required path.
3. Specify a correct export path.
4. Configure the correct key pair in the PKI domain.
5. Clear up the storage space of the device.
6. If the problem persists, contact Hewlett Packard Enterprise Support.
Failed to set the storage path
Symptom
The storage path for certificates or CRLs cannot be set.
Analysis
• The specified storage path does not exist.
• The specified storage path is illegal.
• The storage space of the device is full.
Solution
1. Use mkdir to create the path.
2. Specify a valid storage path for certificates or CRLs.
3. Clear up the storage space of the device.
4. If the problem persists, contact Hewlett Packard Enterprise Support.
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