Option Problems Action
An IBM option that was
just installed does not
work.
Verify that:
1. The option is designed for your computer.
2. You followed the installation instructions supplied with the option and
in Installing Options in Your Personal Computer.
3. All option files (if required) are installed correctly. See “Installing Files
from Option Diskettes” on page 106 for information about installing
option files.
4. You have not loosened any other installed options or cables.
5. If the option is an adapter, you have provided enough hardware
resources for the adapter to function correctly. Refer to the
documentation that comes with the adapter (as well as the
documentation for any other installed adapters) to determine the
resources required for each adapter.
6. You updated the configuration information in the Configuration/Setup
Utility program, if necessary, and have no conflicts.
If the problem persists, run the diagnostic programs. (See “Diagnostic
Programs” on page 104 for information about diagnostic programs
provided with your computer.)
If the problem cannot be isolated and corrected, have the computer and the
option serviced.
An IBM option that
previously worked does
not work now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to
test the option.
If the problem cannot be isolated and corrected, have the computer and
option serviced.
Parallel Port Problems Action
Parallel port cannot be
accessed.
Verify that:
1. Each port is assigned a unique address.
2. The parallel-port adapter, if you added one, is properly installed and
firmly seated. Refer to Installing Options in Your Personal Computer for
instructions on adding adapters.
If the problem cannot be isolated and corrected, have the computer
serviced.
Chapter 6. Solving Problems 101
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