Other QAPlus Diagnostic Programs
The Ready-to-Configure CD that comes with your computer also contains diagnostic
programs designed specifically for certain operating environments
(QAPlus/WIN-WIN for Windows 3.1 and Windows 95). Because these versions of
QAPlus work with the operating system, they not only test the hardware, but also
analyze certain software components of your computer. They are especially useful
in isolating problems related to the operating system and device drivers. Although
the hardware diagnostic capabilities of these QAPlus programs are not quite as
strong as those of QAPlus/PRO, they are still good tools for isolating hardware
problems.
CoSession: CoSession is a remote-control diagnostic program that can be used by
another individual, such as your in-house administrator, to help diagnose problems
with your computer from a remote location. CoSession is provided on the
Ready-to-Configure CD that comes with your computer. To use CoSession, it must be
installed in your computer, and your computer must have a modem.
Important
Before attempting to use CoSession, contact your in-house administrator for
specific instructions on setting up and using the program.
Chapter 6. Solving Problems 105
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