Diagnostic Programs
IBM provides programs that you can run to diagnose hardware and some software
problems. A description of these programs follows.
QAPlus/PRO
You can use QAPlus/PRO to diagnose hardware problems. QAPlus/PRO also
includes several utility programs that provide helpful information about your
computer.
For testing purposes, QAPlus/PRO isolates your computer hardware from any
software that was preinstalled (or that you have installed) on your hard disk. The
program runs independent of the operating system, and must be run from diskette.
This method of testing is generally used when other methods are not accessible or
have not been successful in isolating a problem suspected to be hardware related.
QAPlus/PRO is provided on the Ready-to-Configure CD that comes with your
computer. You can create a startable QAPlus/PRO diskette using the Diskette
Factory on the Ready-to-Configure CD. Refer to Your Ready-to-Configure CD for
information and instructions on starting the CD. Once you start the CD, follow the
instructions on the screen.
Note: A startable QAPlus/PRO diskette might be provided with some models.
To start QAPlus/PRO, do the following:
1. Turn off your computer and any attached devices.
2. Insert the QAPlus/PRO diskette into diskette drive A.
3. Turn on all attached devices; then turn on your computer.
4. Follow the instructions on the screen.
104 Using Your Personal Computer
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