Troubleshooting Charts
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Important
If you find it necessary to remove the computer cover, see Installing Options in
Your Personal Computer.
If you have just added new software or a new computer option and your computer
is not working, do the following before using the troubleshooting charts:
Remove the software or device you just added.
Run the diagnostic programs to determine if your computer is running
correctly. (See “Diagnostic Programs” on page 104 for information about
diagnostic programs provided with your computer.)
Reinstall the new software or new device.
The following directory will help you quickly locate problem categories in the
troubleshooting charts.
Problem Type Go to:
Diskette Drive Page 97
General Page 99
Intermittent Page 99
Keyboard, Mouse, or Pointing-Device Page 100
Memory Page 100
Monitor Page 97
Option Page 101
Parallel Port Page 101
Printer Page 102
Serial Port Page 102
Software Page 103
Speaker Feedback Page 103
96 Using Your Personal Computer
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