IBM System x3300 M4 User Manual

Table 19. DSA messages
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
v Go to the IBM support web site at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number Component Test State Description Action
089-801-xxx CPU CPU Stress
Test
Aborted Internal program
error.
1. Turn off and restart the system.
2. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
3. Run the test again.
4. Make sure that the system firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this
component. For more information, see
“Updating the firmware” on page 111.
5. Run the test again.
6. Turn off and restart the system if
necessary to recover from a hung state.
7. Run the test again.
8. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 4. Troubleshooting 229

IBM System x3300 M4 Specifications

General

Brand	IBM
Model	System x3300 M4
Category	Server
Language	English