IBM System x3300 M4

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Table 19. DSA messages (continued)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained

technician.

v Go to the IBM support web site at http://www.ibm.com/supportportal/ to check for technical information,

hints, tips, and new device drivers or to submit a request for information.

Message

number Component Test State Description Action

215-901-xxx Optical

Drive

v Verify

Media

Installed

v Read/

Write

Test

v Self-Test

Messages

and actions

apply to all

three tests.

Aborted Drive media is

not detected.

1. Insert a CD/DVD into the DVD drive or

try a new media, and wait for 15 seconds.

2. Run the test again.

3. Check the drive cabling at both ends for

loose or broken connections or damage to

the cable. Replace the cable if it is

damaged.

4. Run the test again.

5. For additional troubleshooting

information, go to http://www.ibm.com/

support/docview.wss?uid=psg1MIGR-

41559.

6. Run the test again.

7. Replace the DVD drive.

8. If the failure remains, go to the IBM Web

site for more troubleshooting information

at http://www.ibm.com/systems/

support/supportsite.wss/

docdisplay?brandind=5000008

&lndocid=SERV-CALL.

215-902-xxx Optical