v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, “Parts listing, IBM System x3300 M4 Type 7382,” on page 303 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Symptom Action
The Pwr rail 2 error has been
recorded in the IMM2 event
log.
1. Disconnect the server power cords.
2. Remove the following components if the Pwr rail 2 error has been recorded in
the IMM2 event log:
v Fan 1
v Fan 2
3. Restart the server. If the Pwr rail 2 error has been recorded in the IMM2 event
log again, (trained technician only) replace the Power Paddle Card (see
“Installing the power paddle card” on page 99.)
4. Restart the server. If the Pwr rail 2 error has been recorded in the IMM2 event
log again, the microprocessor 1is defective.
v (Trained technician only) replace microprocessor 1 (see “Installing a
microprocessor and heat sink” on page 92.)
5. Reinstall the component; then, restarting the server. If the Pwr rail 2 error has
been recorded in the IMM2 event log again, the component that you just
reinstalled is defective. Replace the defective component.
v Fan 2
v Fan 1
The Pwr rail 3 error has been
recorded in the IMM2 event
log.
1. Disconnect the server power cords.
2. (Trained technician only) remove microprocessor 2 if Pwr rail 3 error has been
recorded in the IMM2 event log.
3. Restart the server. If the Pwr rail 3 error has been recorded in the IMM2 event
log again, (trained technician only) replace the Power Paddle Card (see
“Installing the power paddle card” on page 99.)
4. Reinstall the component; then, restarting the server. If the Pwr Rail 3 error has
been recorded in the IMM2 event log again, the component that you just
reinstalled is defective. Replace the defective component.
v (Trained technician only) replace microprocessor 2 (see “Installing a
microprocessor and heat sink” on page 92.)
5. (Trained technician only) replace System board (see “Replacing the system
board” on page 430.)
292 System x3300 M4 Type 7382: Installation and Service Guide