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System x3300 M4
IBM System x3300 M4 User Manual
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12.
Loosen
10
screws
from
the
system
board
showed
as
the
illustration,
and
keep
they
in
a
safe
place
for
future
use.
13.
Grasp
the
handle
of
the
system
board.
Then,
carefully
move
the
system
board
backward
and
lift
it
up
to
be
removed
from
the
chassis.
Chapter
6.
Removing
and
replacing
components
429
446
448
Table of Contents
Default Chapter
5
Table of Contents
5
Safety
9
Guidelines for Trained Technicians
16
Inspecting for Unsafe Conditions
16
Guidelines for Servicing Electrical Equipment
17
Chapter 1. The IBM System X3300 M4 Type 7382 Server
19
The IBM Documentation CD
21
Hardware and Software Requirements
21
Using the Documentation Browser
21
Related Documentation
22
Notices and Statements in this Document
23
Server Features and Specifications
24
What Your Server Offers
27
Reliability, Availability, and Serviceability
31
IBM Systems Director
32
The Updatexpress System Pack Installer
33
Server Controls, Leds, and Power
33
Front View
33
Operator Information Panel
35
Rear View
36
Power-Supply Leds
39
System Pulse Leds
41
Server Power Features
41
Turning on the Server
41
Turning off the Server
42
Chapter 2. Installing Optional Devices
45
Installing Optional Hardware Devices in the Server
46
Instructions for IBM Business Partners
46
How to Send DSA Data to IBM
46
Server Components
47
System-Board Internal Connectors
47
System-Board External Connectors
48
System-Board Switches and Jumpers
49
System-Board Leds
51
Hard Disk Drive Backplane Connectors
53
Installation Guidelines
54
System Reliability Guidelines
56
Working Inside the Server with the Power on
56
Handling Static-Sensitive Devices
57
Removing the Left-Side Cover
57
Removing the Bezel
58
Removing the Air Baffle
59
Removing the Fan Assembly
60
Removing the Rear Fan
61
Installing a Simple-Swap Fan
62
Internal Cable Routing and Connectors
65
Power Cable Connection
65
Operator Information Panel Cable Connection
66
Optical DVD and Tape Drive Cable Connection
67
Hard Disk Drive Cable Connection
67
Fan Power Cable Connection
79
Installing a Memory Module
80
Installing Drives
85
Installing a 2.5-Inch Hot-Swap Hard Disk Drive
88
Installing a 3.5-Inch Hot-Swap Hard Disk Drive
90
Installing a 3.5-Inch Simple-Swap Hard Disk Drive
91
Installing an Optical CD/DVD Drive
92
Installing an Optional Tape Drive
94
Installing a PCI-X Riser-Card Assembly
95
Installing an Adapter
97
Installing an Optional Serveraid Adapter Memory Module
104
Installing a RAID Adapter Remote Battery in the Server
105
Installing the Microprocessor 2 Expansion Board
107
Installing a Microprocessor and Heat Sink
110
Thermal Grease
114
Installing a Fixed Power Supply
115
Installing the Power Paddle Card
117
Installing a Hot-Swap Power Supply
118
Installing a USB Embedded Hypervisor Flash Device
121
Completing the Installation
122
Installing the Fan Assembly
123
Installing the Rear Fan
124
Installing the Air Baffle
125
Installing the Left-Side Cover
126
Connecting the Cables
126
Updating the Server Configuration
127
Chapter 3. Configuration Information and Instructions
129
Updating the Firmware
129
Configuring UEFI Compatible Devices
130
Configuring the Server
130
Using the Serverguide Setup and Installation CD
132
Serverguide Features
132
Setup and Configuration Overview
133
Typical Operating-System Installation
133
Installing Your Operating System Without Using Serverguide
133
Using the Setup Utility
133
Starting the Setup Utility
134
Setup Utility Menu Choices
134
Passwords
139
Using the Boot Manager Program
140
Starting the Backup Server Firmware
140
The Updatexpress System Pack Installer
141
Using the Integrated Management Module II
141
Using the Embedded Hypervisor
142
Using the Remote Presence and Blue-Screen Capture Features
144
Obtaining the IP Address for the IMM
144
Logging on to the Web Interface
145
Enabling the Intel Gigabit Ethernet Utility Program
145
Configuring the Gigabit Ethernet Controller
145
Configuring RAID Arrays
146
Starting the LSI Configuration Utility Program
147
Starting the Human Interface Infrastructure (HII) Configuration Application
147
Creating RAID of Hard Disk Drives (Serveraid-C105 Only)
147
IBM Advanced Settings Utility Program
149
IBM Systems Director
149
Updating the Universal Unique Identifier (UUID)
150
Updating the DMI/SMBIOS Data
153
Chapter 4. Troubleshooting
157
Start here
157
Diagnosing a Problem
157
Undocumented Problems
159
Service Bulletins
160
Checkout Procedure
160
About the Checkout Procedure
160
Performing the Checkout Procedure
161
Diagnostic Tools
162
Power-Supply Leds
164
Event Logs
166
Viewing Event Logs through the Setup Utility
167
Viewing Event Logs Without Restarting the Server
167
Clearing the Error Logs
169
Post
169
IBM Dynamic System Analysis
169
DSA Editions
170
Running the DSA Preboot Diagnostic Programs
171
Diagnostic Text Messages
171
Viewing the Test Log Results
172
Call Home (Automated Service Request)
172
Service Advisor
172
IBM Electronic Service Agent
172
Error Messages
173
POST Error Codes
173
Integrated Management Module II (IMM2) Error Messages
191
DSA Messages
246
Troubleshooting by Symptom
294
CD/DVD Drive Problems
295
Hypervisor Problems
296
General Problems
296
Hard Disk Drive Problems
297
Intermittent Problems
299
Keyboard, Mouse, or Pointing-Device Problems
300
Memory Problems
302
Microprocessor Problems
303
Monitor and Video Problems
304
Optional-Device Problems
306
Power Problems
307
Serial-Device Problems
312
Serverguide Problems
312
Software Problems
313
Universal Serial Bus (USB) Port Problems
314
Video Problems
314
Solving Power Problems
314
Solving Ethernet Controller Problems
315
Solving Undetermined Problems
316
Problem Determination Tips
317
Recovering the Server Firmware
318
Automated Boot Recovery (ABR)
320
Three-Boot Failure
320
Chapter 5. Parts Listing, IBM System X3300 M4 Type 7382
321
Replaceable Server Components
321
Consumable and Structural Parts
325
Power Cords
326
Chapter 6. Removing and Replacing Components
329
Installation Guidelines
329
System Reliability Guidelines
331
Working Inside the Server with the Power on
331
Handling Static-Sensitive Devices
332
Returning a Device or Component
332
Internal Cable Routing and Connectors
332
Power Cable Connection
333
Operator Information Panel Cable Connection
334
Optical DVD and Tape Drive Cable Connection
334
Hard Disk Drive Cable Connection
335
Fan Power Cable Connection
347
Removing and Replacing Components
348
Removing and Replacing Consumable and Structural Parts
349
Removing the Bezel
349
Replacing the Bezel
350
Removing the Left-Side Cover
350
Installing the Left-Side Cover
351
Replacing the Stabilizing Feet
352
Removing the Air Baffle
353
Replacing the Air Baffle
354
Removing a RAID Adapter Remote Battery Holder
355
Replacing a RAID Adapter Remote Battery Holder
356
Removing and Replacing Tier 1 Crus
357
Installing Drives
357
Replacing a SAS/SATA HDD Option
374
Removing an Adapter
376
Replacing an Adapter
379
Removing a RAID Adapter Remote Battery in the Server
385
Replacing a RAID Adapter Remote Battery in the Server
386
Removing an Optional Serveraid Adapter Memory Module
388
Replacing an Optional Serveraid Adapter Memory Module
389
Removing a PCI-X Riser-Card Assembly
390
Replacing a PCI-X Riser-Card Assembly
391
Removing the System Battery
393
Replacing the System Battery
395
Removing the Front USB Connector and Operator Information Panel Assembly
398
Replacing the Front USB Connector and Operator Information Panel Assembly
399
Removing a 2.5-Inch Disk Drive Backplane
401
Replacing a 2.5-Inch Disk Drive Backplane
404
Removing a 3.5-Inch Disk Drive Backplane
407
Replacing a 3.5-Inch Disk Drive Backplane
409
Removing a Fixed Power Supply
412
Replacing a Fixed Power Supply
413
Removing a Hot-Swap Power Supply
416
Replacing a Hot-Swap Power Supply
417
Removing a Memory Module
421
Installing a Memory Module
422
Removing a USB Embedded Hypervisor Flash Device
427
Replacing a USB Embedded Hypervisor Flash Device
428
Removing the Fan Assembly
429
Replacing the Fan Assembly
430
Removing and Replacing Tier 2 Crus
431
Removing the Power Paddle Card
432
Replacing the Power Paddle Card
433
Removing a Microprocessor and Heat Sink
434
Replacing a Microprocessor and Heat Sink
436
Removing the Microprocessor 2 Expansion Board
440
Replacing the Microprocessor 2 Expansion Board
443
Removing the System Board
446
Replacing the System Board
448
Appendix. Getting Help and Technical Assistance
451
Before You Call
451
Using the Documentation
452
Getting Help and Information from the World Wide Web
452
Software Service and Support
452
Hardware Service and Support
453
IBM Taiwan Product Service
453
Notices
455
Trademarks
456
Important Notes
456
Particulate Contamination
457
Documentation Format
458
Electronic Emission Notices
458
Federal Communications Commission (FCC) Statement
458
Industry Canada Class a Emission Compliance Statement
459
Avis de Conformité À la Réglementation D'industrie Canada
459
Australia and New Zealand Class a Statement
459
European Union EMC Directive Conformance Statement
459
Germany Class a Statement
460
Japan VCCI Class a Statement
461
Japan Electronics and Information Technology Industries Association (JEITA) Statement
461
Korea Communications Commission (KCC) Statement
461
Russia Electromagnetic Interference (EMI) Class a Statement
461
People's Republic of China Class a Electronic Emission Statement
462
Taiwan Class a Compliance Statement
462
Index
463
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IBM System x3300 M4 Specifications
General
Brand
IBM
Model
System x3300 M4
Category
Server
Language
English
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