IBM System x3300 M4 User Manual

Starting the LSI Configuration Utility
program .............129
Starting the Human Interface Infrastructure
(HII) Configuration Application .....129
Creating RAID of hard disk drives
(ServeRAID-C105 only) ........129
IBM Advanced Settings Utility program . . . 131
IBM Systems Director .........131
Updating the Universal Unique Identifier
(UUID) ..............132
Updating the DMI/SMBIOS data......135
Chapter 4. Troubleshooting .....139
Start here...............139
Diagnosing a problem .........139
Undocumented problems ........141
Service bulletins ............142
Checkout procedure ...........142
About the checkout procedure.......142
Performing the checkout procedure .....143
Diagnostic tools ............144
Power-supply LEDs ..........146
Event logs .............148
Viewing event logs through the Setup utility 149
Viewing event logs without restarting the
server ..............149
Clearing the error logs ........151
POST ...............151
IBM Dynamic System Analysis ......151
DSA editions ...........152
Running the DSA Preboot diagnostic
programs.............153
Diagnostic text messages .......153
Viewing the test log results.......154
Call home (automated service request) .....154
Service advisor ............154
IBM Electronic Service Agent .......154
Error messages .............155
POST error codes ...........155
Integrated management module II (IMM2) error
messages ..............173
DSA messages ............228
Troubleshooting by symptom ........276
CD/DVD drive problems ........277
Hypervisor problems ..........278
General problems ...........278
Hard disk drive problems ........279
Intermittent problems .........281
Keyboard, mouse, or pointing-device problems 282
Memory problems...........284
Microprocessor problems ........285
Monitor and video problems .......286
Optional-device problems ........288
Power problems ...........289
Serial-device problems .........294
ServerGuide problems .........294
Software problems...........295
Universal Serial Bus (USB) port problems . . . 296
Video problems............296
Solving power problems..........296
Solving Ethernet controller problems .....297
Solving undetermined problems .......298
Problem determination tips.........299
Recovering the server firmware .......300
Automated boot recovery (ABR) .......302
Three-boot failure ............302
Chapter 5. Parts listing, IBM System
x3300 M4 Type 7382 ........303
Replaceable server components .......303
Consumable and Structural parts ......307
Power cords ..............308
Chapter 6. Removing and replacing
components ............311
Installation guidelines ..........311
System reliability guidelines .......313
Working inside the server with the power on 313
Handling static-sensitive devices ......314
Returning a device or component .....314
Internal Cable Routing and Connectors....314
Power Cable Connection .......315
Operator Information Panel Cable
Connection ............316
Optical DVD and Tape Drive Cable
Connection ............316
Hard Disk Drive Cable Connection ....317
Fan Power Cable Connection ......329
Removing and replacing components .....330
Removing and replacing consumable and
structural parts ............331
Removing the bezel .........331
Replacing the bezel .........332
Removing the left-side cover ......332
Installing the left-side cover ......333
Replacing the stabilizing feet ......334
Removing the air baffle ........335
Replacing the air baffle ........336
Removing a RAID adapter remote battery
holder ..............337
Replacing a RAID adapter remote battery
holder ..............338
Removing and replacing Tier 1 CRUs ....339
Installing drives ..........339
Replacing a SAS/SATA HDD option . . . 356
Removing an adapter.........358
Replacing an adapter .........361
Removing a RAID adapter remote battery in
the server ............367
Replacing a RAID adapter remote battery in
the server ............368
Removing an optional ServeRAID adapter
memory module ..........370
Replacing an optional ServeRAID adapter
memory module ..........371
Removing a PCI-X riser-card assembly . . . 372
Replacing a PCI-X riser-card assembly . . . 373
Removing the system battery ......375
Replacing the system battery ......377
Removing the front USB connector and
operator information panel assembly . . . 380
iv System x3300 M4 Type 7382: Installation and Service Guide

IBM System x3300 M4 Specifications

General

Brand	IBM
Model	System x3300 M4
Category	Server
Language	English