Getting Service
LAN Startup Services provides assistance with setting up and
customizing your network, including:
– Unpacking equipment
– Setting up and testing the hardware
– Connecting systems to LAN cabling
– Customizing the network operating system
– Customizing the network printer server
Connectivity Services provides hardware installation and connection to
support a server and five or more workstations, using token-ring or
10BaseT Ethernet cabling.
For more information about LAN Startup and Connectivity Services, call
1-800-772-2227.
Obtaining IBM Operating System Updates
IBM provides update diskettes, called ServicePaks or corrective service
diskettes (CSDs), to customers who report a DOS or OS/2 problem for which
there is or will be a corrective program.
You can obtain update diskettes from the following sources:
IBM PC Company BBS.
IBM Software Solutions Center. In the U.S. or Canada, call
1-800-992-4777.
IBM authorized reseller or IBM marketing representative.
Ordering Publications
Additional publications are available for purchase from IBM. For a list of
publications available in your country:
In the U.S. and Puerto Rico, call IBM PC Books at 1-800-426-7282.
In Canada, call 1-800-465-1234.
In other countries, contact your IBM authorized reseller or IBM marketing
representative.
About Your Warranty
During the warranty period, you may be responsible for repair costs if the
product damage was due to misuse, accident, modification, unsuitable
physical or operating environment, or improper maintenance.
For complete details about the product warranty, see Appendix D.
Chapter 8. Solving Computer Problems 265
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