• ERRPT command on “ERRPT command” on page 58
Use the Hex-to-ASCII conversion in Table 24 on page 43 to help you understand an error. Figure 14 on
page 55, Figure 15 on page 55, Figure 16 on page 56, and Figure 17 on page 56 provide examples of
the different error log formats for the tapeutil and diag commands.
Tapeutil command
Follow these steps to use the tapeutil command.
Note: The tapeutil command gives you a detailed report by device only.
1. Type tapeutil at the AIX command line.
2. Select Tape Drive Service Aids (listed under General Commands) from the menu.
3. Select Error Log Analysis from the Service Aid menu.
4. Select the device from the Drive Selection menu, and press PF7 to commit. The error log displays.
5. Press Enter to scroll through the log.
Diag command
Follow these steps to use the diag command.
Notes:
• You must have root authority to run the AIX diag command.
• The diag command gives you a detailed report by device only.
1. Type diag at the AIX command line.
2. Select Service aids from the Diagnostic Function Selection menu.
3. Select IBM Tape Drive Service Aids from the Service Aid Selection menu.
4. Select Error Log Analysis from the Service Aid menu.
5. Select the device from the Selection menu, and press PF7 to commit. The error log displays.
6. Press Enter to scroll through the log.
Analyzing Tapeutil and Diag command Error Log
Analyze the sense key and ASC/ASCQ data to determine the type of sense information reported in the
error log. If a hardware failure is indicated, use the FID and go to “Maintenance starting point” on page 1
for problem determination.
For errors that indicate system problems, enter the appropriate maintenance package.
54
IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information
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