Interroll MultiControl Instruction Manual

Troubleshooting
Version 3.0 (08/2018)
Translation of original instruction manual 51
Error
Possible cause
Remedy
Communication fault
Connection to the PLC
disturbed
➢ Check bus wiring
➢ Check bus type
➢ Check network address
and bus name
RollerDrive error
Error signal from the
RollerDrive or disconnected
RollerDrive on activated motor
output
➢ Check motor
configuration
➢ Make sure all
RollerDrive are
connected properly
➢ Check for faults in
accordance with the
RollerDrive instruction
manual
Power supply motors
missing
➢ Check power supply
(emergency stop?)
Undervoltage
Power supply is below 19V
➢ Make sure the power
supply is above 22.8
volts
Overvoltage
Power supply is over 30 V
➢ Make sure the power
supply is below 30
volts
The MultiControl does
not work or does not
work properly
No or insufficient power
supply
➢ Make sure that the
power supply is within
the specified voltage
range
➢ Check connections and
correct if necessary
The MultiControl is
defective or damaged
Internal fuse blown or
defective
➢ Replace the
MultiControl

Interroll MultiControl Specifications

General

Power Supply	24 VDC
Rated Voltage	24 VDC
Storage Temperature	-20 °C to +70 °C
Communication Protocols	Ethernet/IP, PROFINET, EtherCAT, CANOpen
Number of Channels	4
Weight	0.5 kg