VT50 – Warranty and guarantee
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9 Warranty and guarantee
<Company name> devices are manufactured with the utmost care and using
modern production methods and are subject to numerous checks. As such
<company name> provides a 12-month warranty provided the following conditions
are satisfied:
• The warranty begins on the data of purchase.
• The warranty covers material or manufacturing defects. For external
products (hydraulics, electronics) we only accept liability within the
framework of the respective manufacturer's warranty. During the warranty
period, manufacturing and material defects will be resolved free of charge by
replacing or improving the affected parts. Other, further rights, such as
claims for the conversion, reduction or replacement of damage which have
not occurred to the contract item, are expressly excluded. The warranty
reimbursement is performed by authorised workshops by <company name>
factory representation or the factory.
• Exclusions from the warranty agreement are the consequences of natural
wear, dirt, corrosion and any defects which have arisen due to improper use
as well as external effects. The warranty remains void in the event of
undertaking unauthorised repairs or modifications to the original condition.
The claim for replacement is made void if no <company name> original
spare parts were used. Please refer to the operating instructions for
information. In the event of any queries contact our factory representative or
the factory directly. To be valid warranty claims must be submitted to the
factory at the latest 30 days after the damage has been detected. When
doing so, please provide the purchase date and the implement number.
Repairs to be performed as part of the warranty may only be carried out by
the authorised workshop after consultation with <company name> or their
official representative. The warranty period is not extended by warranty
work. Transport defects are not factory defects and are not, therefore,
included as part of the manufacturer's warranty conditions.
• A claim for the repair of damage which has not arisen on <company name>
devices themselves is excluded. Within this context, liability for
consequential damage as the result of random imperfections is also
excluded. Unauthorised modifications to <company name> devices can lead
to consequential damage and the supplier accepts no liability for such
damage. In the event of intent or gross negligence by the owner or an
executive employee, and in cases in which in accordance with product
liability legislation there is liability for personal injury or material damage for
privately used objects in the case of defects in the contract item, the
supplier's liability exclusion is not applicable. This liability exclusion shall not
apply either in cases where properties, which were explicitly warranted, are
lacking, especially when this commitment was made in order to protect the
customer against damage which did not occur on the subject of the delivery
itself.
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