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JCM GEN5 Series User Manual

JCM GEN5 Series
70 pages
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© 2016, JCM American Corporation
Website: http://www.jcmglobal.com
GEN5
Series
Printer
Operation and Maintenance
Manual
(Revision A)
P/N 960-100940R_Rev. A

Table of Contents

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JCM GEN5 Series Specifications

General IconGeneral
BrandJCM
ModelGEN5 Series
CategoryPrinter
LanguageEnglish

Summary

General Information

GEN5 Printer Unit Overview

Provides an overview of the GEN5 Printer Unit.

Product, Firmware, and Ticket Details

Covers model, firmware, ticket fitness, and primary features.

Safety, Installation, and Maintenance

Details precautions, installation, and preventive maintenance procedures.

Component Identification and Specifications

Identifies components and lists technical, environmental, and electrical specs.

Dimensions and Support Contacts

Outlines physical dimensions and provides technical support contact information.

Installation and Maintenance Procedures

Printer Installation and Configuration

Covers installing the printer, DIP switches, and baud rate settings.

Preventive Maintenance and Cleaning

Details procedures for preventive maintenance and cleaning the printer.

Clearing Jams and Sensor Management

Procedures for clearing ticket jams and disabling the paper low sensor.

Connector Pin Assignments

Lists pin assignments for various printer connectors.

Disassembly and Reassembly

Required Tools for Servicing

Lists the tools needed for printer disassembly and reassembly.

Component Removal Procedures

Step-by-step guides for removing major components like trays and boards.

Print Mechanism and Sensor Removal

Details disassembly of the print mechanism and removal of specific sensors.

Presenter and Roller Assembly Servicing

Covers the disassembly and removal of presenter motors and rollers.

Wiring Diagrams

System Wiring Diagram

Illustrates the overall system wiring for the GEN5 Printer Unit.

Firmware Updating and Testing

Prerequisites for Firmware Operations

Covers tool requirements and understanding configuration tickets.

Firmware Download Process

Details installing the FLDFU downloader and performing firmware updates.

JCM Printer Driver Installation and Usage

Guides for installing and running the JCM Printer Basic Driver.

Printer Driver Interface and Controls

Explains the main page, configuration, commands, status, and menu options.

Exploded Views and Parts Lists

GEN5 Entire Unit Assembly View

Displays an exploded view of the complete GEN5 Printer Unit.

GEN5 Bottom Presenter Assembly Views

Provides exploded views for the bottom presenter and its housing.

GEN5 Top and Lid Presenter Views

Shows exploded views for the top presenter and lid upper presenter assemblies.

GEN5 Bottom Tray Assembly View

Presents an exploded view of the GEN5 bottom tray assembly.

Troubleshooting Guide

Introduction to Troubleshooting

General advice for resolving printer issues.

Troubleshooting Overview and Fault Tables

Guides on diagnosing issues using fault tables.

LED Status Indicators and Error Codes

Explains front bezel LED indicators and printer status codes.

Printer Error Conditions and Corrective Actions

Lists specific printer errors and their solutions.

Maintenance Equipment

Lists and describes the necessary maintenance equipment for the GEN5 printer.

Glossary

Bezel, DIP Switch, and Firmware Updating

Defines printer bezel, DIP switches, and firmware update process.

Pictographs, Precautions, and Ticket Jams

Explains safety symbols, precautions, and ticket jam conditions.

TTL and USB Definitions

Defines Transistor-to-Transistor Logic and Universal Serial Bus.

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