26 Original User Manual | Xion Pedelec
9 Troubleshooting
TEXT / SYMBOL CAUSE SOLUTION
Battery heats up to more than 45°C
during charging.
High ambient temperatures Suspend the charging process and allow
the battery to cool down. Then charge
the battery in a cooler environment. If
the problem still occurs, contact your
specialist cycle shop; the battery may
need to be replaced.
Damaged battery Damaged batteries must neither
be charged nor used for another
application. Contact your specialist
cycle shop; the battery may need to be
replaced.
Battery is not charging. Ambient temperature is too high or
too low
You can charge the battery at
temperatures between 0°C and 45°C.
Battery is damaged. Accident or fall involving the
Pedelec or the battery has fallen
out.
A damaged battery must neither
be charged nor used for another
application. Contact your specialist
cycle shop; the battery may need to be
replaced.
Range of the battery seems low. Capacity of the battery cells
depends on the temperature
Protect the battery om heat by standing
your Pedelec in the shade, for example.
Battery almost empty. Recharge your battery.
Battery fault Consult your specialist cycle shop.
The LED in the charger (where
present) is ashing red.
In this case, the charging current is
too high.
Disconnect the battery om the charger
and then connect it again. If the error
message still appears, contact your
specialist cycle shop and have the sta
there check the battery and charger.
Cannot switch the system on or o. Contact with display. Spray contact spray onto the contacts
located on the underside of the display.
If the problem persists, contact your
specialist cycle shop.
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