Troubleshooting
BASIC OPERATION GUIDE 7-5
Error Messages and Correction
When any of the following messages appear perform the procedures listed
below.
Message Procedure
Reference
Page
Add paper to (paper source) The paper has run out. Supply paper according to the
paper source that is set for Casset.1 or Casset.2 (option
paper feeder) and MP Tray.
The cassette is not properly closed. Make sure the
cassette is closed securely.
Refer to page
3-2
Error occurred
Call service person
Turn the power switch off ({) and then back on ( | )
again. If this message still remains, make a note of the
number that is displayed together with the letter C. Then,
turn the power switch off ({), and contact your service
representative or authorized service center.
—
Close Document Processor The Document Processor is still open even though an
original has been set.
Close the Document Processor.
—
Close Document Processor
Cover.
The left cover to the Document Processor is open.
Close the cover securely.
—
Close Top Cover. The top cover or the front cover is open.
Close the covers securely.
—
Insert Cassette1. The paper feeder was selected, but the upper cassette is
not installed or is not inserted properly.
Push the upper cassette securely into the machine.
—
KPDL error
Job is ended.
####
Current print processing cannot continue.
If you want to cancel printing, press the right [Select]
key. If Auto Error Clear is set to On, printing will be
automatically resumed after a preset period of time.
Refer to the Advanced Operation Guide.
—
Load paper in Cassette1.
Size # Type #
Load paper in Cassette2.
Size # Type #
Load paper in MP Tray.
Size # Type #
There is no paper in the indicated cassette. Press the
right [Select] key.
If you have loaded paper in the cassette, select Print
(Continue) and press [Enter].
To switch to another paper feed location, select Paper
Select and press [Enter].
The available paper feed locations will display. Select the
paper feed location required and press [Enter].
Refer to page
3-2
Memory overflow.
Part of the job end is printed.
The machine’s memory is full. Press the left [Select] key
to cancel the copying procedure.
Set a lesser number of originals and try to copy again.
Try adding more memory. Refer to Expansion
Memory on page 5-7.
Refer to page
5-7