Lenovo x3650 M5 - Page 1048

3.Iferrorpersists,orbootisunsuccessful,(Trainedservicetechnicianonly)Replacethesystem
board.
•I.3818002[I.3818002]
Explanation:Thefirmwareimagecapsulesignatureforthenon-bootedflashbankisinvalid.Opposite
BankCRTMCapsuleUpdateSignatureInvalid
Severity
Info
UserResponse
Completethefollowingsteps:
1.UpdatethebackupUEFIimage.
2.Iferrordoesnotpersistnoadditionalrecoveryactionisrequired.
3.Iferrorpersists,orbootisunsuccessful,(Trainedservicetechnicianonly)Replacethesystem
board.
•I.3818003[I.3818003]
Explanation:TheCRTMflashdrivercouldnotlockthesecureflashregion.CRTMCouldnotlock
secureflashregion
Severity
Info
UserResponse
Completethefollowingsteps:
1.Ifsystemfailedtobootsuccessfully,DCcyclethesystem.
2.IfsystembootstoF1setup,updatetheUEFIimageandresetbanktoprimary(ifrequired).Ifthe
systembootswithouterror,recoveryiscompleteandnoadditionalactionisrequired.
3.Ifsystemfailstoboot,orifthefirmwareupdateattemptfails,(trainedservicetechnicianonly)
replacethesystemboard.
•I.3818009[I.3818009]
Explanation:TheTPMcouldnotbeproperlyinitialized.TPMINIT:FailtoinitializeTPMchip.
Severity
Info
UserResponse
Completethefollowingsteps:
1.ChecktheIBMsupportsiteforanapplicableservicebulletinorfirmwareupdatethatappliesto
thiserror.
2.Rebootthesystem.
3.Iftheerrorcontinues,replacethesystem-boardassembly(seeRemovingthesystem-board
assemblyandInstallingthesystem-boardassembly).
1036LenovoSystemx3650M5InstallationandServiceGuide