Repeating defects
Do marks occur repeatedly only in one color and multiple times on a page?
Replace the photoconductor(s) if the defects occur every:
• 44 mm (1.7 in.)
• 94 mm (3.7 in.)
Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow
photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately.
Skewed print
Check the paper guides
Move the guides in the tray to the correct positions for the paper size loaded.
Check the paper
Make sure you are using paper that meets the printer specifications.
Print is too light
These are possible solutions. Try one or more of the following:
Check the darkness, brightness, and contrast settings
The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, or the RGB Contrast setting is too
high.
• From Print Properties, change these settings.
Note: This solution applies to Windows users only.
• From the Quality menu, change these settings.
Has the paper absorbed moisture due to high humidity?
•
Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
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