2-20 Service Manual
5022-xxx
34 Short Paper
• Press until Continue appears, and then press to clear the message and
continue printing.
• The printer does not automatically reprint the page that prompted the message.
• Check the tray length and width guides to ensure the media is properly fitted.
• Make sure the print job is requesting the correct size of media.
• Adjust the Paper Size setting for the media size being used.
• If the MP Feeder Size is set to Universal, make sure the media is large enough for the
formatted data.
• Cancel the current job. Replace the paper pick mechanism. See “Paper pick
mechanism assembly removal” on page 4-68.
• If the problem still exists, replace the system card. See “System card removal” on
page 4-79.
34 Incorrect Media • Load the appropriate media in the selected source.
• Press until Continue appears, and then press to clear the message and print
the job using a different paper source.
• POR the printer to recalibrate transparency sensor.
• Ensure the transparency sensor is mounted correctly in the paper pick mechanism. If not,
snap it into place.
• Replace the paper pick mechanism. See “Paper pick mechanism assembly removal”
on page 4-68.
• If the problem still exists, replace the system card. See “System card removal” on
page 4-79.
35 Insufficient memory
to support Resource
Save feature
• Press until Continue appears, and then press to disable Resource Save and
continue printing.
• To enable Resource Save after receiving this message:
- Make sure the link buffers are set to Auto, then exit the menus to activate the link
buffer changes.
- When Ready is displayed, enable Resource Save.
• Install additional memory.
• If this does not fix the problem, replace the system card. See “System card removal” on
page 4-79.
37 Insufficient memory
to collate job
• Press until Continue appears, and then press to print the portion of the job
already stored and begin collating the rest of the job.
• Cancel the current job.
• If this does not fix the problem, replace the system card. See “System card removal” on
page 4-79.
37 Insufficient memory
for Flash Memory
Defragment operation
• Press until Continue appears, and then press to stop the defragment
operation and continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.
• If this does not fix the problem, replace the system. See “System card removal” on
page 4-79.
37 Insufficient memory,
some held jobs were
deleted
• The printer deleted some held jobs in order to process current jobs.
• Press until Continue appears, and then press to clear the message.
• If this does not fix the problem, replace the system card. See “System card removal” on
page 4-79.
User status and attendance messages (continued)
Error code Action
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