Diagnostic information 2-37
5022-xxx
147.xx, 149.xx—Motor (500-sheet/550-sheet option tray 2 motor) error service check
148.xx—MPF motor error service check
Step Questions / actions Yes No
1 Turn the printer off, and remove the rear cover.
Check the connector JOPT1 for proper
connection to the system card, the cable for
pinch points, and the cable or connector for
any other damage.
Is the cable damaged?
Replace the option cable. Go to step 2.
2
Replace the 500-sheet assembly or the
550-sheet assembly.
Does the error clear?
Problem solved. Replace the system card.
See “System card
removal” on page 4-79.
Step Questions / actions Yes No
1 Turn the printer off, and remove the rear cover.
Check the connector JTRAY2 for proper
connection to the system card, the cable for
pinch points, and the cable or connector for
any other damage.
Is the cable damaged?
Replace the paper pick
mechanism. See “Paper
pick mechanism assembly
removal” on page 4-68.
Go to step 2.
2
Measure the resistance across fuse F2 on the
system card.
Is the fuse blown?
Replace the system card.
See “System card
removal” on page 4-79.
Go to step 3.
3
Replace the paper pick mechanism. See
“Paper pick mechanism assembly removal”
on page 4-68.
Does the error clear?
Problem solved. Replace the system card.
See “System card
removal” on page 4-79.
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