Diagnostic information 2-45
5022-xxx
920.15—POST (power on self test) error service check
Models C52x only
Models C53x only
920.16—POST (power on self test) error service check
Step Questions / actions Yes No
1 Turn the printer off, and remove the rear cover.
Check the connector JTRANS1 for proper
connection to the system card, the cable for
pinch points, and the cable or connector for
any other damage. See “System card
(network)—models C52x” on page 5-11 for
the location of JTRANS1.
Is the cable damaged?
Replace the front door
assembly. See “Front door
assembly removal” on
page 4-55.
Go to step 2.
2
Replace the transfer belt assembly. See
“Transfer belt removal” on page 4-91.
Does the error clear?
Problem solved. Replace the system card.
See “System card
removal” on page 4-79.
Step Questions / actions Yes No
1 Turn the printer off, and remove the rear cover.
Check the connector JTRANS2 for proper
connection to the system card, the cable for
pinch points, and the cable or connector for
any other damage. See “Connector listing—
models C53x” on page 5-19 for the location
of JTRANS2.
Is the cable damaged?
Replace the front door
assembly See “Front door
assembly removal” on
page 4-55.
Go to step 2.
2
Replace the transfer belt assembly. See
“Transfer belt removal” on page 4-91.
Does the error clear?
Problem solved. Replace the system card.
See “System card
removal” on page 4-79.
Step Questions / actions Yes No
1 Turn the printer off, and remove the rear cover.
Check the connector JPH1 (large printhead
cable) for proper connection to the system
card, the cable for pinch points, and the cable
or connector for any other damage.
Is the cable damaged?
Replace the printhead. See
“Printhead removal” on
page 4-74.
Go to step 2.
2
Replace the system card. See “System card
removal” on page 4-79.
Does the error clear?
Problem solved. Replace the printhead. See
“Printhead removal” on
page 4-74.
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