Lexmark CS720 User Manual

Sensor (tray [x] pass-through): Tray [x] failed to pick service check
Action Yes No
Step 1
a From the home screen, touch Settings > Device > Preferences.
b Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 3. Go to step 2.
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 5. Go to step 4.
Step 4
Replace the paper or change the paper size setting in the tray.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the paper tray for overfilling.
Is the paper tray overfilled?
Go to step 6. Go to step 7.
Step 6
Remove the excess paper from the tray.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check the paper condition in the tray.
Is the paper crumpled or damaged?
Go to step 8. Go to step 9.
Step 8
Replace the crumpled or damaged paper.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
a Check the pick rollers for proper installation.
b Fully press the pick roller assembly upward to make sure that
the mounting latches are properly engaging the slot on the
shaft.
Is the pick roller assembly properly installed?
Go to step 11. Go to step 10.
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Diagnostic information
141

Lexmark CS720 Specifications

General

Type	Original
Compatibility	- CS720
Product color	Black
Printing colors	Yellow
Country of origin	China
Quantity per pack	1 pc(s)
Brand compatibility	Lexmark
Color toner page yield	7000 pages
Cartridge return & recycling	Yes
Print technology	Laser printing
Harmonized System (HS) code	84439990

Weight and Dimensions

Package depth	160 mm
Package width	190 mm
Package height	75 mm
Package weight	380 g