Lexmark CS720 - Paper Jams

Action Yes No
Step 8
Perform a print job.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
231 paper jams
231 paper jam messages
Error code Description Action
231.12 Paper fed from tray 1 was detected earlier than
expected at the sensor (duplex path 2).
See
“Sensor (duplex path 2): Paper arrived
too early service check” on page 94.
231.13 Paper fed from tray 1 never arrived at the sensor
(duplex path 2).
See
“Sensor (duplex path 2): Paper failed to
arrive service check” on page 94.
231.14 Paper fed from tray 1 cleared the sensor (duplex
path 2) earlier than expected.
See
“Sensor (duplex path 2): Paper (duplex
job) cleared too early service check” on
page 97.
231.15 Paper fed from tray 1 never cleared the sensor
(duplex path 2).
See
“Sensor (duplex path 2): Paper failed to
clear service check” on page 96.
231.22 Paper fed from tray 2 was detected earlier than
expected at the sensor (duplex path 2).
See
“Sensor (duplex path 2): Paper arrived
too early service check” on page 94.
231.23 Paper fed from tray 2 never arrived at the sensor
(duplex path 2).
See
“Sensor (duplex path 2): Paper failed to
arrive service check” on page 94.
231.24 Paper fed from tray 2 cleared the sensor (duplex
path 2) earlier than expected.
See
“Sensor (duplex path 2): Paper (duplex
job) cleared too early service check” on
page 97.
231.32 Paper fed from tray 3 was detected earlier than
expected at the sensor (duplex path 2).
See
“Sensor (duplex path 2): Paper arrived
too early service check” on page 94.
231.33 Paper fed from tray 3 never arrived at the sensor
(duplex path 2).
See
“Sensor (duplex path 2): Paper failed to
arrive service check” on page 94.
231.34 Paper fed from tray 3 cleared the sensor (duplex
path 2) earlier than expected.
See
“Sensor (duplex path 2): Paper (duplex
job) cleared too early service check” on
page 97.
231.42 Paper fed from tray 4 was detected earlier than
expected at the sensor (duplex path 2).
See
“Sensor (duplex path 2): Paper arrived
too early service check” on page 94.
231.43 Paper fed from tray 4 never arrived at the sensor
(duplex path 2).
See
“Sensor (duplex path 2): Paper failed to
arrive service check” on page 94.
231.44 Paper fed from tray 4 cleared the sensor (duplex
path 2) earlier than expected.
See
“Sensor (duplex path 2): Paper (duplex
job) cleared too early service check” on
page 97.
231.91 Paper remains detected at the sensor (duplex
path 2) after the printer is turned on.
See
“Sensor (duplex path 2) static jam
service check” on page 98.
5028
Diagnostic information
93