Flash memory failure service check
Action Yes No
Step 1
Navigate to Settings > Print settings > Job Accounting Menu
Settings > Log Near Full Level. Make sure that the value is set to
maximum.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
If applicable, make sure that the optional memory card is
supported.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the controller board pins for damage, and replace if
necessary. See
“Controller board removal” on page 357.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Make sure that the firmware version is the latest, and update if
necessary.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Insucient flash memory service check
Action Yes No
Step 1
Navigate to Settings > Print settings > Utilities Menu > Format
Flash > Ye s .
Does the problem remain?
Go to step 3. Go to step 2.
Step 2
Navigate to Settings > Print > Job Accounting > Log Near Full
Level. Make sure that the value is set to maximum.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
If applicable, make sure that the optional memory card is
supported.
Does the problem remain?
Go to step 4. The problem is
solved.
5028
Diagnostic information
162