Lexmark CS720 User Manual

Motor (tray 1 pick) lifting error service check
Action Yes No
Step 1
Reset the printer.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Make sure that the tray insert is properly seated or fully inserted.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Sensor tests
b Find the sensor (Pick roller index (tray 1)).
Does the sensor status change while toggling the sensor?
Go to step 8. Go to step 4.
Step 4
Check the cable that connects the sensor (tray 1 pick roller index)
to the controller board.
Are both ends of the cable properly seated?
Go to step 6. Go to step 5.
Step 5
Reseat the cable.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Check the sensor cable for damage.
Is the cable free of damage?
Go to step 7. Go to step 12.
Step 7
Replace the sensor. See
“Sensor (550-sheet tray index) removal”
on page 386.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check the cable that connects the motor (tray 1 pick) to the
controller board.
Are both ends of the cable properly seated?
Go to step 10. Go to step 9.
Step 9
Reseat the cable.
Does the problem remain?
Go to step 10. The problem is
solved.
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Diagnostic information
203

Lexmark CS720 Specifications

General

Type	Original
Compatibility	- CS720
Product color	Black
Printing colors	Yellow
Country of origin	China
Quantity per pack	1 pc(s)
Brand compatibility	Lexmark
Color toner page yield	7000 pages
Cartridge return & recycling	Yes
Print technology	Laser printing
Harmonized System (HS) code	84439990

Weight and Dimensions

Package depth	160 mm
Package width	190 mm
Package height	75 mm
Package weight	380 g