91y error messages
Error code Description Action
910.xx A general engine software error. See
“91x.xx (910.xx‑919.xx) Engine
software service check” on page 218.
911.xx A general engine software error.
912.xx A general engine software error.
913.xx A general engine software error.
914.xx A general engine software error.
915.xx A general engine software error.
916.xx A general engine software error.
917.xx A general engine software error.
918.xx A general engine software error.
919.xx A general engine software error.
938 error messages
Error code Description Action
938.01 Board level was not obtained. See
“Controller board removal” on
page 357.
938.02 Time out waiting for bullet serial data to be
updated.
938.03 NVM_OK was not received from NV2 server
for successfully submitted request.
938.04 Over temperature condition detected.
95y error messages
Error code Description Action
950.xx There is a mismatch between controller
EEPROM and mirror.
• 950.00 through 950.29 codes: mismatch
between controller and mirror
• 950.30 through 950.60 codes: mismatch
between secure and controller
Go to
“950.xx NVRAM failure service
check” on page 218.
951.xx Error NV part on system board. Go to
“Controller board removal” on
page 357.
952.xx A recoverable MVRAM Cyclic Redundancy
Check (CRC) error occurred. n is the oset at
which the error occurred.
Performing a POR will clear this error.
953.xx NVRAM chip failure with mirror.
1 POR the printer.
2 If the problem persists, replace the UICC
card.
Go to
“Upper control panel removal” on
page 280.
5028
Diagnostic information
209
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