Standard network/network card error service check
Action Yes No
Step 1
Check if the network card is installed.
Is the network card installed?
Go to step 2. Go to step 3.
Step 2
Make sure that the network card is properly installed, and reseat
if necessary.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Step 3
Replace the controller board. See
“Controller board removal” on
page 357.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Standard network/network card programming error service check
Action Yes No
Step 1
Make sure that you have downloaded the code in binary mode and
not in ASCII, and then reprogram the network card.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check if the network card is intalled.
Is the network card installed?
Go to step 3. Go to step 4.
Step 3
Make sure that the network card is properly installed, and reseat
if necessary.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Step 4
Replace the controller board. See
“Controller board removal” on
page 357.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
5028
Diagnostic information
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