Action Yes No
Step 3
Check the power cord for damage, and replace if necessary.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check the cable on the LVPS and on the JLVPS connector on the
controller board for proper connection.
Is the cable properly connected at both ends?
Go to step 6. Go to step 5.
Step 5
Reconnect the cable.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Check the cable for continuity.
Does the cable have continuity?
Go to step 8. Go to step 7.
Step 7
Replace the cable.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Measure the values of pin 4, 6, 8, and 11 to 26 of the JLVPS
connector on the controller board. See
“Controller board
connectors” on page 390.
Are the values approximately correct?
Go to step 10. Go to step 9.
Step 9
Replace the LVPS. See
“LVPS removal” on page 305.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Replace the controller board. See
“Controller board removal” on
page 357.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
5028
Diagnostic information
227