Diagnostic information 2-33
4500–E320/E322
Printer symptom table
Symptom Action
Dead machine (no power) See the “Dead machine service
check ” on page 2-71.
Fan noisy or not working See the “Cooling fan service check
(E320/E322) ” on page 2-65 or
“Cooling fan service check (E220/
E321/E323) ” on page 2-66.
Fuser parts melted See the “Hot fuser service check ” on
page 2-76.
Fuser lamp doesn’t light See the “Hot fuser service check ” on
page 2-76.
Toner not fused to the paper See the “Hot fuser service check ” on
page 2-76.
Main motor noisy or not moving See the “Main motor service check ”
on page 2-77.
Paper skew See the “Paper feed service checks ”
on page 2-81.
Printer not communicating with
host
See the “Parallel port service check ”
on page 2-85.
Top cover will not close See the “Cover interlock switch
service check (E320/E322) ” on
page 2-69 or “Cover interlock switch
service check (E220/E321/E323) ” on
page 2-70.
Operator panel button not
responding
See the “Operator panel button
service check ” on page 2-78.
Operator panel lights do not
light or very dim
See the “Operator panel service
check ” on page 2-79.
Blank page See the “Blank page ” on page 2-86.
Black page See the “Black page ” on page 2-87.
Heavy background See the “Heavy background ” on
page 2-88.
Light print See the “Light print ” on page 2-90.