Lexmark MB2236 - Page 104

Action Yes No
Step 20
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests
b Select Motor (transport drive).
Did the motor run?
Go to step 21. Go to step 22.
Step 21
a Enter the Diagnostics menu, and then navigate to:
Input tray quick print > Tray 1 > Single
b Enter the Diagnostics menu, and then navigate to:
Input tray quick print > Duplex > Single
Does the problem remain?
Go to step 22. The problem is
solved.
Step 22
a Make sure that the main drive is properly installed and free of
damage.
b Make sure that the main drive gears are properly installed.
c Make sure that the drive gears are in proper contact with the
gear they are driving.
Does the problem remain?
Go to step 23. The problem is
solved.
Step 23
Replace the main drive. See
“Main drive removal” on page 234.
Does the problem remain?
Go to step 24. The problem is
solved.
Step 24
a Reseat all the cables on the controller board.
b Check if the controller board LED lights up.
c Check the controller board for proper installation and damage.
Is the controller board properly installed and free of damage?
Contact the next
level of support.
Go to step 25.
Step 25
Replace the controller board. See
“Controller board removal” on
page 228.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
3400-48x
Diagnostics and troubleshooting
104