Action Yes No
Step 7
Check the smart chip for proper installation and damage.
Is the smart chip properly installed and free of damage?
Go to step 9. Go to step 8.
Step 8
Replace the imaging unit.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Check the cables for proper connection and damage.
Are the cables properly connected and free of damage?
Go to step 11. Go to step 10.
Step 10
Replace the damaged cable.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
a Reseat all the cables on the controller board.
b Check if the controller board LED lights up.
c Check the controller board for proper installation and damage.
Is the controller board properly installed and free of damage?
Contact the next
level of support.
Go to step 12.
Step 12
Replace the controller board. See
“Controller board removal” on
page 228.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
3400-48x
Diagnostics and troubleshooting
136
To Next Page
Loading...
