Lexmark MB2236 - Page 39

Action Yes No
Step 14
a Reseat the transfer roller.
b Enter the Diagnostics menu, and then select Advanced Print
Quality Samples.
Does the problem remain?
Go to step 15. The problem is
solved.
Step 15
Replace the transfer roller. See
“Transfer roller removal” on
page 242.
Does the problem remain?
Go to step 16. The problem is
solved.
Step 16
a Reseat the HVPS cables.
b Check the cables for damage.
Are the cables free of damage?
Go to step 17. Go to step 18.
Step 17
Replace the damaged cable.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Step 18
a Check the HVPS characterization.
b Reseat the HVPS cables.
c Check the HVPS cables for proper installation and damage.
d Check the HVPS spring contact for proper connection to the
board.
Is the HVPS properly installed and free of damage?
Contact the next
level of support.
Go to step 19.
Step 19
Replace the HVPS. See
“HVPS removal” on page 231.
Note: Make sure to perform the HVPS characterization when
replacing the HVPS.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
3400-48x
Diagnostics and troubleshooting
39