3 Insert the tray.
4 From the printer control panel, press to clear the message and continue printing.
Tray 1 jam service check
Action Yes No
Step 1
Check the pick tires.
Are they free of wear or damage?
Go to step 2. Replace the pick tires.
Step 2
Check the tray guides and wear strips.
Are they free of wear or damage?
Go to step 3. Replace the tray insert.
Step 3
a POR into the Diagnostics menu and perform a print test:
Diagnostics Menu > Cont Prt Simplex Tray 1
b Cancel the test after five pages.
Does the printer successfully feed the five pages into the output bin?
Go to step 7. Go to step 4.
Step 4
Observe the location of the jammed paper.
Are the first page fed to the output bin, the second page jammed in the
rear door, and the third page jammed in the input tray?
Go to step 5. Replace the trailing
edge sensor. See
“Trailing edge sensor
removal” on page
196.
Step 5
Check the ACM assembly.
Is it free of wear or damage?
Go to step 6. Replace the ACM
assembly. See “ACM
assembly removal” on
page 201.
4514-220, -230
Diagnostic information
80
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