7. LSI PRODUCT WARRANTY 79
7. LSI PRODUCT WARRANTY
2006/05/26
LIMITED WARRANTY:
LOAD SYSTEMS INTERNATIONAL INC. (“LSI”) warrants that its products (the “Products”), for a
period of two (2) years after delivery of such Products (the “Warranty Period”), when installed and
used in accordance with specifications described in user’s manuals, technical materials and any
related writings published by LSI with respect with such Products, will be free from defects in
materials and workmanship. During the Warranty Period, LSI or its designated service representa-
tive shall repair, or at its option, replace any Product that is confirmed to be defective by LSI in
accordance with the warranty services procedures described below.
WARRANTY SERVICES PROCEDURES:
In order to benefit of the above-mentioned warranty, the purchaser shall notify LSI’s customer
service or LSI’s authorized distributor or representative originally responsible for the sale of the
Products within the Warranty Period in order to obtain a Return Authorization Number. A proof of
purchase of the Product, such as an invoice or a receipt certifying the validity of this warranty, shall
be presented in order to obtain warranty services. In any event, even if a Return Authorization
Number is provided to purchaser, LSI reserves the right to inspect the damaged Product or part
before the final decision of repairing or replacing the defective Product or part.
The defective Product or part shall be returned to LSI or its designated service representative,
accompanied by the Return Authorization Number with prepaid shipping charges at the address
mentioned below. The purchaser must insure the shipment or accept the risk of loss or damage
during the shipment. Purchaser shall also pay any tariff or duty applicable to the return of defective
part or Product. LSI will, at its option, repair or replace the Product or part returned to LSI or to its
designated service representative. LSI owns all parts removed from a repaired Product. If LSI
repairs a Product, its warranty is not extended. If LSI replaces a Product, the replaced Product is
warrantied for the remainder of the original term or sixty (60) days, whichever is longer.
LSI will pay transportation costs of replacement or repaired parts to the destination in Canada and
the continental United States of America. LSI will not pay any transportation costs of replacement
or repaired parts to destination outside of Canada and the continental United States of America
which costs shall be for the purchaser’s account.
Parts with a Return Authorization Number can be sent to the following location:
From the USA and Mexico:
Receiving Department Tel.: (281) 664-1330 Fax: (281) 664-1390
LSI – U.S. Warehouse
9223 Solon Rd., Ste. A
Houston, TX 77064-1238
United States
From Canada:
Warranty & Repair Tel.: (418) 650-2330 Fax: (418) 650-3340
Load Systems International Inc.
4495 boul. Wilfrid-Hamel, Bureau 110
Québec, QC G1P-2J7
Canada
To Next Page
Loading...
Need help?
General
