MELAG MELAquick 12+ - System Malfunctions; Malfunction Messages and Event Numbers

12 System malfunctions
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12 System malfunctions
All messages with current descriptions can be found in the Troubleshooting portal
on the MELAG website (https://www.melag.com/en/service/troubleshooting).
Troubleshooting online
Warnings
Warning messages are not malfunction messages. They help to ensure malfunction-free operation and to recognise
undesirable situations. Comply with these warning messages early in order to avoid malfunctions.
Malfunction messages
Malfunction messages are issued on the display with an event number. This number serves identification purposes. Mal-
function messages are issued when it is not possible to ensure safe operation or safety of sterilization. These can appear
on the display shortly after activating the steam sterilizer or during a program run.
If a malfunction occurs during a program run, the program will be aborted.
WARNING
Danger of infection from early program abort
Aborting a program before the drying phase begins means that the load is unsterile. This endangers the health
of your patients and practice team.
n Re-pack the load if necessary.
n Repeat the sterilization of the load.
Before contacting customer services
Ensure that you have complied with all instructions relating to a warning or malfunction message issued by the display of
the device. The following table contains a summary of the most important events. The events contain possible causes
and the corresponding operator information.
Should the following table not contain the relevant event, or your efforts do not redress the problem, you can contact your
nearest stockist or a local authorised MELAG customer service provider. Please have the serial number of your device
and a detailed description of the message ready.
Notifications
Event Possible causes What you can do
Empty display Insufficient power supply. 1. Check the power plug for its correct position
in the socket.
2. Check the mains voltage at the socket.
3. WARNING!Failure to observe this may
result in electric shock. This could result
in serious injury. Before replacing the
device fuses, disconnect the power cable
from the power connector on the rear of
the device.
If necessary, replace the device fuses on
the rear of the steam sterilizer, see Views of
the device [}page12].