332 Appendix D: Troubleshooting
PRO1 Live Audio System
Operator Manual
The ‘ignore’ buttons of the Diagnostics Inspector window let you configure the
PRO Series to ignore errors on selected/all items. This is an important feature
because there may be times when you are quite happy to work with a known
error(s), but will want to know when a new error occurs.
Note: Diagnostic Inspector windows are primarily for use by Midas service and
software engineers. By providing useful information, such as device health and status,
they aid fault diagnosis and rectification, and may help solve any problems that may
arise. Apart from using the ‘ignore’ buttons, it is unlikely that operators of the DL251/
DL252 Audio System I/O will ever need to use this function.
An example of DL271 DSP Board Diagnostics screen
An example of DL251 device Diagnostics screen showing an error condition
>> To ignore/unignore error condition
Click the desired item that is in an error condition and then click IGNORE/UNIGNORE
SELECTED. Its text colour should change to black to show that it is being ignored.
Click IGNORE/UNIGNORE SELECTED again to highlight the error condition.
To ignore all error conditions, click IGNORE ALL. Click UNIGNORE ALL to highlight all
error conditions.
Troubleshooting automation
This section explains the error messages that you may see when using PRO1
automation.
Error messages
Error messages, which can appear when you are accessing the Files or Automation
screens, provide useful information on the condition that triggered them. Due to the
way the filing and automation systems interact with the internal processing system of
the PRO1, not all error messages are indicative of a problem; some may appear due to
the current state of the system and just require a retry of the operation.
Error messages comprise two components — a first line of text containing the error
condition, followed on the next line by a description of the error (prefixed by the text
“response:”). The error condition text indicates the operation that may have triggered
the error message, while the error description text explains the reason for failure and,
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