Problem solving guide
135
Door
Problem Cause and remedy
The door is open a fraction
and cannot be closed
using the button.
This is not a fault.
The Comfort door lock has opened the door slightly at the
end of the programme.
Open the door. The door can now be closed completely
again using the button.
Door not closed properly Slamming the door can result in problems with the Comfort
door lock.
Open and close the door.
If the same message appears again:
Contact the Miele Service Department.
Warning. Cabinet hot! Open
anyway?
When pressing the button, be aware that the
temperature in the wash cabinet is over 60°C.
When the door is opened, hot steam and chemical
agents can escape!
Open the door only when strictly necessary.
Door blocked Protruding wash load items or objects are blocking the
door, e.g. towels.
Remove all objects and sort the wash load so that it
does not obstruct the door.
The door seal sticks.
Clean the door seal.
Heavy objects in front of the washer-disinfector can impede
the automatic opening of the door by the Comfort door
lock.
Do not place (heavy) objects in front of the door of the
washer-disinfector.
The Comfort door lock is blocked.
Try to open the door carefully (without using force) by
pulling on the door handle.
If the door is still blocked:
Open the door using the emergency release.
Close the door and try to open it again using the
button.
If it is still blocked:
Contact Miele Service.
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