Troubleshooting Your Analyzer
11-10
department or your local distributor.
HGB Error HGB blank voltage within 0 V
- 3.2 V or 4.9 V - 5 V.
1. Do the “Probe Cleanser Cleaning”
procedure as instructed in Chapter
10.3.6.;
2. If the problem remains, adjust the
HGB gain as instructed by Chapter
5.8.3 to set the voltage within 3.4 -
4.8V, preferably 4.5V;
3. If the problem remains, shut down
your analyzer and contact Mindray
customer service department or you
local distributor.
HGB Adjust HGB blank voltage within 3.2
V - 3.4 V or 4.8 V – 4.9 V.
1. Do the “Probe Cleanser Cleaning”
procedure as instructed in Chapter
10.3.6;
2. If the problem remains, adjust the
HGB gain as instructed by Chapter
5.8.3 to set the voltage within 3.4 -
4.8V, preferably 4.5V;
3. If the problem remains, shut down
your analyzer and contact Mindray
customer service department or you
local distributor.
WBC Clog
1. Clogged WBC aperture;
2. Inappropriate WBC count
time setting;
3. Solenoid valve error.
1. Enter the “Service →
Maintenance” screen. Zap and
flush the aperture as instructed by
Chapter 10.3.4 and 10.3.5;
2. Enter the “Setup → Count Time”
screen and record the WBC count
time. Then enter the “Service →
System Test” screen and test the
actual WBC count time as
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