17-4 System Maintenance 
CAUTION: 
Do not spill water or other liquid into the system while you 
perform the cleaning. Otherwise it may result in 
malfunction or electric shock. 
When you want to clean probe connectors and TGC 
sliders, contact Mindray Customer Service Department or 
sales representative. Cleaning it yourself may result in 
malfunction or degradation of the performance. 
 
  Troubleshooting Table 
No.  Failure  Cause  Measure 
1 
power supply 
is turned on, 
the power 
indicator does 
  Abnormal power system 
or incorrect connection 
of the power cord. 
  Verify that the plug has not 
become loosened or 
dislodged from the back of 
the system. 
2 
When the 
power 
indicator of the 
monitor is on 
and image is 
blank. 
  The interval between 
turnoff and restart is too 
short – wait a minimum 
time of 20 seconds. 
  The monitor brightness 
or contrast may be 
improperly set. 
  Turn off the system and 
wait a minimum time of 1 
minute, then restart the 
system. 
  Adjust the Contrast 
3 
displays the 
characters but 
no images. 
  The transmission power, 
overall gain or TGC 
controls are improperly 
set. 
  Verify that a probe is 
connected and / or fully 
connected. 
  The system is in the 
frozen status. 
  Adjust the transmission 
power, gain or TGC control. 
  Ensure proper probe   
connection. 
  Unfreeze the image. 
4 
quality has 
degraded 
  The exam mode is not 
correct. 
  The settings of the 
image post processing 
are not correct. 
  The image presets are 
inappropriate 
  Select an appropriate exam 
type. 
  Adjust the settings of the 
image via post processing 
or reset the post processing 
to the default values. 
  Reset the factory default 
setups. 
5 
responseless 
with the 
system 
buzzing 
  Button blocked by too 
much dirt 
  Check the control panel for 
the button being blocked 
and press it several times 
to release it. 
  Clean the button