If... Then...
• Check the charger LEDs indica-
tors to see if the battery is in er-
ror state.
Contact Cloning Failures
This section describes the contact cloning failure scenarios
and ways to troubleshoot.
Cloning scenarios Actions
The slave radio contact list
is full.
Clean up the contact list
and remove the unwant-
ed contacts.
The slave radio is powered
down.
Ensure the radio in ON.
The slave radio is out of
range.
Ensure the radio is in the
range.
If the Private contact or Pri-
vate Group contact ID is
not 11 digit.
Ensure the contact ID is
11 digit.
Cloning scenarios Actions
The slave radio Profile ID
Number (PIN) is 0000 and
contact to be cloned or de-
leted is within Public Group
1-20.
Ensure the slave radio
PIN is not 0000 and the
contact is not within Pub-
lic Group 1-20.
The slave radio PIN is
locked and the contact to
be cloned or deleted hop-
set is different from the
slave radio.
Ensure the radio PIN is
not locked or same hop-
set as the slave radio.
Ensure the PIN matches
Master radio.
If All is selected in the Re-
mote Add screen, the slave
radio and Master radio
password does not match.
Ensure the password
matches or the slave ra-
dio does not have pass-
word.
Slave radio is receiving or
transmitting calls.
Perform clone after slave
radio is done with receiv-
ing or transmitting.
Home Group and Group
Only contacts are empty in
the slave radio.
Enable legacy DTR Pri-
vate Settings through
Customer Programming
Software (CPS). Radio
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