12KVL4000–Troubleshooting
12.1KVLErrorMessages
ErrormessagesdisplayedbytheKVLcanbedividedintotwotypes:
•UserEntryErrors-Displayedinresponsetoanillegalordisallowedaction(suchasenteringaninvalid
value,enteringaduplicateKID,andsoon).See12.1.1KVLUserEntryErrors,page12-1.
•OperationalErrors-Displayedduringnormaloperationinresponsetoauser-initiatedaction,suchas
attemptingtoloadakeytoatargetdevice.See12.1.2KVLOperationalErrors,page12-2.
12.1.1KVLUserEntryErrors
Thissectionlistsallpossibleuserentryerrorsalongwiththeirprobablecausesandremedies.
Table12-1KVLUserEntryErrors
Error/StatusMessageProbableCause
Remedy
Algorithmmismatch
(Displayedforasinglealgorithm
mismatch.)
1.Duringkeyloading,the
KVLdoesnothavethe
samealgorithmasthe
targetdevice.
2.Duringsharing,theKVLs
donothavethesame
algorithm.
1.UsetheKVLthathasthe
samealgorithmasthetarget
device.
2.Purchaseanappropriate
algorithmandaddittothe
KVLortargetdevice.
[X]algorithm
mismatches.
(Displayedformorethanone
algorithmmismatch.)
1.Duringkeyloading,the
KVLdoesnothavethe
samealgorithmsasthe
targetdevice.
2.Duringsharing,theKVLs
donothavethesame
algorithms.
1.UsetheKVLthathasthe
samealgorithmsasthe
targetdevice.
2.Purchaseappropriate
algorithmsandaddthemto
theKVLortargetdevice.
ErrorKeycould
notbeconverted.
EnteranotherCKR
value.
Displayedwhenyouhaveentered
aduplicateCKRvaluewhile
attemptingtoconvertanASNPID
keytoanASTRO
®
25CKRKey.
EnteranotherCKRvalue.
6871018P37-F-January2013
12-1