UNIVERGE SV8100 Issue 1.0
SV8100 Features and Specifications Manual 2 - 503
20-13-33 Class of Service Options
(Supplementary Service) – ACD
Supervisor’s Position
Enhancement
This option must be on for the
operator to use service codes in
Program 11-13-10 through Program
11-13-13.
0 = Off
1 = On
(default = 0 for
COS 1~15)
3
20-13-34 Class of Service Options
(Supplementary Service) – Block
Manual Off-Hook Signaling
Turns Off or On an extension user
ability to block off-hook signals
manually sent from a co-worker.
0 = Off
1 = On
(default = 0 for
COS 1~15)
3
20-13-35 Class of Service Options
(Supplementary Service) – Block
Camp-On
Use this option to Turns Off or On
extension user ability to block
callers from dialing
# to camp-on.
0 = Off
1 = On
(default = 0 for
COS 1~15)
3
20-13-36 Class of Service Options
(Supplementary Service) – Call
Duration Timer Display
In an extension Class of Service,
turns Off or On a Call Timer for the
extension.
0 = Off
1 = On
(default = 1 for COS
01~15)
3
20-13-38 Class of Service Options
(Supplementary Service) –
Headset Ringing
Turns Off or On an extension user
ability to use the Headset ringing.
0 = Off
1 = On
(default = 0 for
COS 1~15)
3
20-13-39 Class of Service Options
(Supplementary Service) – ACD
Queue Status Display
Turns Off or On the ACD Queue
Status Display for an extension
Class of Service. Any extension
with this option enabled also hears
the queue alarm.
0 = Off
1 = On
(default = 0 for
COS 1~15)
3
20-13-40 Class of Service Options
(Supplementary Service) – Do
Not Disturb
Turns Off or On an extension user
ability to set or cancel Do Not
Disturb.
0 = Off
1 = On
(default = 1 for
COS 1~15)
3
20-13-41 Class of Service Options
(Supplementary Service) – Voice
Mail Message Indication on DSS
Turns Off or On the Voice Mail
Message Indication for an
extension on a DSS console.
0 = Off
1 = On
(default = 0 for
COS 1~15)
3
20-13-42 Class of Service Options
(Supplementary Service) –
Extension Data Swap Enabling
Turns Off or On an extension user
ability to use the Station Relocation
feature.
0 = Off
1 = On
(default = 1 for
COS 1~15)
3
20-13-44 Class of Service Options
(Supplementary Service) – Live
Monitor Enabling
Turns Off or On an extension user
ability to use Live Monitor.
0 = Off
1 = On
(default = 1 for
COS 1~15)
3
20-13-45 Class of Service Options
(Supplementary Service) – MIC
Key Mode While Call Monitoring
Set per class of service, when in
Call Monitoring Mode determines if
the monitored party receives the
barge in alert tone when Coaching
Mode is enabled.
0 = Enable
1 = Disable
(default = 1 for
COS 1~15)
3
Program
Number
Program Name Description/Comments Assigned Data
Level
1 2 3