NETGEAR WAC104 User Manual

You can use the LEDs for troubleshooting. For more information, see the following
sections:
•
Power LED is off on page 85
•
Power LED remains blinking green on page 85
•
WiFi LED is off on page 86
Power LED is off
If the Power LED and other LEDs are off when the AP is turned on, do the following:
•
Make sure that the Power On/Off button on the back is in the on position, that is,
it is pushed in.
•
Make sure that the power cord is correctly connected to the AP and that the power
supply adapter is correctly connected to a functioning power outlet.
•
Make sure that you are using the 12V, 1.5A power adapter that NETGEAR supplied
for this product.
If the error persists, a hardware problem might exist. For recovery instructions or help
with a hardware problem, contact technical support at netgear.com/support.
Power LED remains blinking green
When you turn on the power to the AP, the Power LED lights solid green temporarily,
then blinks green, and finally turns solid green and remains that way, indicating that the
startup procedure is complete and the AP is ready. During operation, the only time that
the Power LED might be blinking green is when firmware is being upgraded.
If the Power LED remains blinking green and does not turn solid green, a failure occurred
or the AP is malfunctioning.
If the Power LED does not turn solid green five minutes after startup, do the following:
1.
Turn the power off and back on and wait several minutes to see if the AP recovers.
If the problem occurs again, try one more time.
2.
If the AP does not recover, try to upload firmware to the AP using a TFTP client. For
more information, see https://kb.netgear.com/000059633.
3.
If the AP still does not recover, press and hold the Reset button to return the AP to
its factory settings (see Use the Reset button on page 55). If the problem occurs
again, try one more time.
If the error persists, a hardware problem might exist. For recovery instructions or help
with a hardware problem, contact technical support at netgear.com/support.
User Manual85Troubleshooting
802.11ac Wireless Access Point Model WAC104

NETGEAR WAC104 Specifications

General

Ethernet WAN	-
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	867 Mbit/s
Number of WLAN connections (max)	128
WLAN data transfer rate (first band)	300 Mbit/s
Ethernet LAN	Yes
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Antennas quantity	3
Security algorithms	WEP, WPA-PSK, WPA2-PSK
Power source type	AC
Power consumption (typical)	8.1 W
Product type	Tabletop router
Product color	Black
LED indicators	LAN, WPS
USB port	No
Ethernet LAN (RJ-45) ports	4
Storage temperature (T-T)	-120 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Certification	CE (EN60950)
Mean time between failures (MTBF)	285000 h
Cables included	LAN (RJ-45)
Package depth	192 mm
Package width	247 mm
Package height	98 mm
Package weight	780 g
Harmonized System (HS) code	85176990
Shipping (inner) case width	507 mm
Shipping (inner) case height	270 mm
Shipping (inner) case length	399 mm
Shipping (inner) case net weight	8620 g
Number of layers per pallet (sea)	7 pc(s)
Number of cartons per pallet layer	5 pc(s)
Quantity per shipping (inner) case	10 pc(s)

Weight and Dimensions

Depth	181.45 mm
Width	239.65 mm
Height	40.6 mm
Weight	385 g