NETGEAR WAC104 User Manual

WiFi LED is off
If the WiFi LED remains off, check to see if both radios on the AP are disabled (see
Control the WiFi radios on page 43). By default, both radios are enabled and the WiFi
LED lights solid green.
Troubleshoot the WiFi connectivity
If you are experiencing trouble connecting over WiFi to the AP, try to isolate the problem:
•
Make sure that the WiFi settings in your WiFi device and AP match exactly.
For a device that is connected over WiFi, the WiFi network name (SSID) and WiFi
security settings of the AP and WiFi device must match exactly. If you did not change
the default settings, the default SSIDs and default WiFi passphrase are as follows:
-
The default SSID in the 2.4 GHz radio band is NETGEAR_11N with the default
WiFi passphrase sharedsecret.
-
The default SSID in the 5 GHz radio band is NETGEAR_11AC with the default
WiFi passphrase sharedsecret.
•
Does the WiFi device that you are using find your WiFi network?
If not, check the WiFi LED on the top of the AP. If the WiFi LED is off, both WiFi
radios are probably off too. For more information about the WiFi radios, see Control
the WiFi radios on page 43.
•
If you disabled the AP’s SSID broadcast, your WiFi network is hidden and does not
display in your WiFi client’s scanning list. (By default, SSID broadcast is enabled.)
For more information, see View or change the basic WiFi settings on page 33.
•
Does your WiFi device support the security that you are using for your WiFi network
(WEP, WPA, or WPA2)? For information about changing the WiFi security, see View
or change the basic WiFi settings on page 33.
Tip: If you want to change the WiFi settings of the AP’s network, use a wired
connection to avoid being disconnected when the new WiFi settings take effect.
If your WiFi device finds your network but the signal strength is weak, check these
conditions:
•
Is your AP too far from your WiFi device or too close? Place your WiFi device near
the AP but at least 6 feet (1.8 meters) away and see whether the signal strength
improves.
•
Are objects between the AP and your WiFi device blocking the WiFi signal?
User Manual86Troubleshooting
802.11ac Wireless Access Point Model WAC104

NETGEAR WAC104 Specifications

General

Ethernet WAN	-
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	867 Mbit/s
Number of WLAN connections (max)	128
WLAN data transfer rate (first band)	300 Mbit/s
Ethernet LAN	Yes
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Antennas quantity	3
Security algorithms	WEP, WPA-PSK, WPA2-PSK
Power source type	AC
Power consumption (typical)	8.1 W
Product type	Tabletop router
Product color	Black
LED indicators	LAN, WPS
USB port	No
Ethernet LAN (RJ-45) ports	4
Storage temperature (T-T)	-120 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Certification	CE (EN60950)
Mean time between failures (MTBF)	285000 h
Cables included	LAN (RJ-45)
Package depth	192 mm
Package width	247 mm
Package height	98 mm
Package weight	780 g
Harmonized System (HS) code	85176990
Shipping (inner) case width	507 mm
Shipping (inner) case height	270 mm
Shipping (inner) case length	399 mm
Shipping (inner) case net weight	8620 g
Number of layers per pallet (sea)	7 pc(s)
Number of cartons per pallet layer	5 pc(s)
Quantity per shipping (inner) case	10 pc(s)

Weight and Dimensions

Depth	181.45 mm
Width	239.65 mm
Height	40.6 mm
Weight	385 g